For Nigerian merchants
Duka247 and Bumpa — Nigeria
This page is for Nigerian merchants. Bumpa is a well-known Nigerian product for running a single shop, often from WhatsApp. Duka247 is a marketplace of independent stores plus merchant tools. In Kenya, Uganda, South Africa, and Egypt the usual alternatives are different — we do not treat Bumpa as the local comparison there. This page states only what we can defend. Bumpa’s product changes; check their site for their current features.
| Topic | Duka247 | Bumpa |
|---|---|---|
| What it is | A shopper marketplace of independent stores, plus tools for each merchant (storefront, checkout, orders, inbox). | A tool for running one shop — inventory, orders, and operations. Not a mall of many independent stores on one site. |
| Who the shopper pays | Shoppers pay Duka247 at checkout. You add bank details for payout. You do not need your own Paystack or Flutterwave merchant ID. | Bumpa has publicly partnered with Paystack and Flutterwave. Merchants typically connect those PSPs on Bumpa’s product. Confirm on Bumpa’s site. |
| WhatsApp and Instagram | Keep selling in chat. On Gold and Emerald, turn on WhatsApp AI replies: inbound chats get an AI-written reply in the customer’s language in your Duka inbox. You review and send it. | Strong WhatsApp-seller workflow is Bumpa’s core reputation. Treat Instagram/WhatsApp automation claims as whatever Bumpa currently ships — we do not audit their bots here. |
| Storefront | Themed storefront at www.duka247.com/{slug}. Gold can add a platform subdomain. Emerald can use a custom domain. | Bumpa markets an online store / website for that one business. It is not Duka’s multi-store marketplace. |
| Catalog and orders | Products, stock, orders, customers, discounts, team roles, and fulfillment in the merchant console. Silver caps active products (see live pricing). | Bumpa is known in Nigeria for shop operations, including inventory and staff. That depth is why many SMEs pick it. We do not claim Duka matches every ops feature they have shipped over years. |
| Delivery / logistics | You set shipping methods and mark orders delivered. Tracking links where you add them. Duka does not book Gokada, Kwik, or Fez for you inside the app. | Bumpa has marketed courier integrations (including names such as Gokada and Kwik). If in-app dispatch matters, check Bumpa’s live integrations — that is a real possible advantage. |
| Price (Nigeria, indicative) | Silver is free with 5% commission. Gold is about ₦8,800/month with 1% commission and WhatsApp/Instagram AI replies. Emerald is about ₦18,400/month with 0% commission. Confirm live prices on /merchants. | See Bumpa’s current plans. We do not quote their prices here; they change. |
Who it is for
Duka247 is the better fit if you want shoppers to find you next to other independent stores, you want checkout without your own Paystack/Flutterwave merchant account, and you want Gold/Emerald WhatsApp AI replies in an inbox you control.
Bumpa is often the better fit if you want a long-standing single-shop operations tool and, in particular, if you rely on courier integrations they still offer. We do not pretend Duka247 books couriers for you.
Questions
Is Duka247 a Bumpa alternative?
Only in the sense that both help Nigerian merchants who already sell on WhatsApp. Bumpa is built around running one shop’s operations. Duka247 is a marketplace where many independent shops can appear together, plus a store, checkout, and (on Gold/Emerald) WhatsApp AI replies in your inbox that you send.
Does Duka247 have WhatsApp automation like a bot that replies while I sleep?
Gold and Emerald include WhatsApp AI replies you turn on in shop settings. Duka writes a suggested reply in the customer’s language — including Pidgin, Yoruba, and Igbo — and puts it in your inbox. You review and send. It is not on at signup.
Who should stay on Bumpa?
If you need in-app courier booking (Gokada/Kwik-style) or you already run your whole shop ops in Bumpa and do not care about being listed next to other stores on a marketplace, Bumpa may still fit better. Duka247 is for merchants who want a store and checkout, Gold/Emerald WhatsApp AI replies, and a chance to be found by shoppers on Duka247.
Bumpa is a trademark of its owners. Duka247 is not affiliated with Bumpa. This is not legal, tax, or investment advice. Feature lists go stale — open both products before you switch.